Terms & Conditions

Terms & Conditions of Service


  1. The New Forest Football Academy Coaches are FA qualified, First Aid Trained & enhanced DBS checked.
    2. When attending Academy sessions please ensure that each child is personally checked in and out with the New Forest Football Academy Coaches unless prior written permission has been received by New Forest Football Academy from the parent/guardian.
    3. The New Forest Football Academy reserves the right to exclude any child whose behaviour we deem inappropriate.
    4. The New Forest Football Academy may take group photographs for promotional purposes only, please highlight when booking your child onto any of our courses that you do not wish your child to be included in any such marketing material.
    5. The details provided on booking forms will be held securely on file for the New Forest Football Academy administration purposes only.
    6. You agree that by placing your child/children on any of our courses that you have agreed to these terms and conditions.
    7. This contract shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English courts.


Website Visitors

New Forest Football Academy operates It is the New Forest Football Academy’s policy to respect your privacy regarding any information we may collect while operating our website. Like most website operators, New Forest Football Academy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. New Forest Football Academy’s purpose in collecting non-personally identifying information is to better understand how the New Forest Football Academy visitors use our website.


Fees/Payment & Cancellation Policy

  1. All course fees must be paid in advance of the start of any New Forest Football Academy coaching session starting.
    2. The fees are not refundable other than with the written consent of the New Forest Football Academy.
    3. You will be notified if your booking cannot be accepted for any courses.
    4. Confirmation of a child’s booking on any of our term-time courses will not automatically enrol them for the whole of the academic year. Online re-enrolment will be required throughout the year on a half-termly basis. Parents/guardians must re-enrol each child before the re-start of their course and update contact information and child’s medical details where necessary.
    5. In respect of any reduced costs on course fees due to a sale or special offer the price will expire on the given deadline and then reverts to our standard course fees. Unfortunately we are unable to offer any reduced prices after this time.

Parent/Carer obligation

1. The Parent warrants that the information provided on the booking is accurate and up to date in all respects at the point of booking. Any changes will be sent by the Parent and/or Carer to the New Forest Football Academy immediately.
2. It is the Parent and/or Carer’s responsibility to inform New Forest Football Academy of any special medical conditions at the point of booking. This includes behavioural disorders.

Limitations of Liability
1. Neither New Forest Football Academy, any of our Coaching team, or any employee accepts responsibility in respect of loss, damage or expense incurred by a Participant, Parent and/or Carer arising directly or indirectly or in any way connected with the attendance of the Participant, Parent and/or Carer on our Courses.
2. The Parent and/or Carer agrees that any claim made against the New Forest Football Academy will be made in writing within 30 days of the incident taking place and failure to report in writing within this time negates any such claim.
3. The maximum aggregate liability for the New Forest Football Academy to the Participant, Parent and/or Carer will not exceed the Fees.


Returns Policy- New Forest Football Academy Kit

You may return any New Forest Football Academy kit to your child’s Academy Coach within 28 days of receiving the kit providing it is in the original packaging and in a resalable condition. Returns can take up to 15 working days to be processed.
When returning an item please include a copy of our Returns Form which can be found on our website. Or enclose a covering letter quoting the order reference number and the reason for return.
Every effort is made to ensure goods bought from New Forest Football Academy are of excellent quality. Should there be an issue with quality then New Forest Football Academy reserve the right to return the item to the original manufacturer for inspection before deciding on relevant action.